Most Singapore retailers have fair business practices, but there are a small number of shops and restaurants that might make your shopping experience less than ideal. Here are some smart shopping tips to ensure that your retail experience is a pleasant one.
1. Always do price comparisons to get the best deals
Prices can vary widely between shops because distributors are not obliged to abide by each product’s Recommended Retail Price (RRP). Ask the retailer also if the 7% Goods and Services Tax (GST) applies. Also note that purchases above SGD100 in a single receipt entitle you to GST refunds if you leave Singapore by air.
2. Note that purchases made are usually final
In Singapore, retailers generally enforce strict return, and exchange or refund policies the moment payment is made. Always ask your retailer about their policies before making payment for your purchase.
3. Check receipts or invoices for accuracy
Do remember to ask for a receipt of invoice whenever you make a purchase, and keep it for reference. Also check that prices and item descriptions are correct to ensure that you do not pay more than what is required. Remember to check that gifts, when applicable, should be indicated as such.
4. Verify what your ‘international warranty’ covers
International warranties are not standardized, and you should always ask and verify that your warranty is valid in your home country. Ensure that both your invoice and warranty card bear your retailer’s stamp and signature. In the case of electronic goods, note down the product’s serial number as well. - Also note that there are no international warranties on the purchase of mobile phones. - A “worldwide local warranty” means that the warranty is available only in the country of purchase – “worldwide” there refers to the availability of the product, not the warranty. - Parallel imported items have no warranty, and retailers usually do not entertain returns, refunds or exchanges.
5. Check before leaving the store
Before making payment, make sure that you test the item you wish to purchase, and take time to check that the promised accessories and peripherals are included in the package, and work as they should.