Holland America Line : Westerdam
Based upon 58 reviews.
Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Pros: People went above and beyond to help ,very clean
Alaska cruise and land Starting Aug 11. 2019 D9C cruise.
Ketchikan, Juneau, Skagway, Glacier Bay, Seward, Denali
Pros: The Lincoln Center stage programs were exceptional
Cons: Too much advertising for Cruise Jewelry stores, and not enough for Local Alaska stores and items.
Pros: Beauty of Alaska, Nice Ship, Entertainment, Educational programs
Cons: Crowds in the buffet
Pros: Beautiful landscape and ocean views with a variety of animals noted, including humpback whales, Orcas, seals, otters, and many birds. All the staff were very friendly and very helpful. The room was comfortable and the safe in the room was reassuring. There was a large variety of food that was yummy.
Cons: The trip went too fast.
Service with Smiles
Inner Passage Alaska
Pros: All the crew was amazing in their service, their bright smiles, greetings, sense of humor.
Touring the Alaska Inside Passage
Alaska Inside Passage from Ketchikan up to Denali/Anchorage
Pros: Very clean, comfortable and beautiful ship, staterooms, restaurants and showrooms.
Cons: Signage or directional arrows to indicate location of staterooms might be helpful.
Cruise to Alaska
Pros: It was all good and well planned.
Cons: It might have been easier to fly direct from Vancouver to Sacramento rather than a stop in SF.
Westerdam Asia 17Mar19
Pros: Excellent theater musicals, excellent food selections, clean cabins and professional staff. The tours were excellent.
Cons: Should have more group activities, photo shop could have better backdrops and better photo packages; the promenade was bare.
fun and relaxing
23 Day HAL Westerdan Asia Cruise
Pros: un-pack once
Cons: needed to get another suit case
anchorage; Denali; skagway; haines; all port cities
Pros: best possible experience
Cons: too short
Our Alaskan Cruise - First Time Cruisers
Pros: Staff, food, cabins, itinerary, excursions, everything was good!
Pros: The ship was managed with superior skill and caring by the staff members. The efforts to prevent spread of germs was excellent, even for germaphobes. Choice of foods, dining situations, and variety was excellent. The choices of onshore excursions was excellent.
Cons: We were unaware that the salmon season was over and had a disappointing salmon fishing experience.
Alaskan Cruise + Land Journey
Pros: So many exciting things to see and experience
Cons: Deciding not to go to Vancouver, BC the day before embarking
Pros: Great and friendly staff; fun activities; great entertainment; great food
Alaska from Seward to Vancouver
Pros: Clean, good service, good food, great piano bar
Cons: Tired of BB King on HAL- Entertainment too loud in Mainstage
Pros: Beautiful Ship, Excellent Crew, Activities, everything perfectly on time
Cons: Meals in Lido and Dive In not up to par, Speakers in room not working
Ladies Alaskan Adventure
Pros: entertainment, cleanliness, staff
Cons: too many jewelry fliers, pushy spa staff
Ketchikan, Juneau, Skagway, Denali, Anchorage
Pros: Excellent service, comfortable rooms, great entertainment
Cons: Inconsistent quality of the food
Juneau, Haines/Skagway, Ketchikan and Vancouver.
Pros: Too many to list!
Cons: Would have liked for Internet to be gratis. Coffee was a little too strong.
Our Alaskan Journey
Pros: Itinerary very good, Food excellent, crew very friendly and responsive to our needs.
Cons: long wait at Pinnacle for dinner
First Time Cruiser - Loved It!
Pros: Quiet, classy ship, gorgeous room, friendly crew and service!
Cons: Morning coffee delivered to room was on strong side and a bit bitter, but the service was great.
We are sailing, forever sailing.....
Ft Lauderdale through Panama Canal with Vancouver as final destination.
Pros: Great Cabin, Lido and Dining Room Stewards
Cons: Gym trainer derogatory towards passengers who didn't purchase what he was selling.
Panama Canal cruise
Panama Canal cruise from Fort Lauderdale to Vancouver
Pros: entertainment in BB King Blues Club, food in general, Signature Suite cabin, dining room and suite attendants
Cons: production cast dancers, Canaletto specialty restaurant
Panama Canal Cruise
San Diego to Ft. Lauderdale via the Panama Canal
Pros: Service (outstanding), food, entertainment, friendly helpful staff
Cons: Added charges
Westerdam review November 2018
Japan & China
Pros: New Entertainment system
Cons: No more daily Martini sampling at 6pm
Great New Year's Experience
Pros: Holidays and Birthdays during trip
Cons: Open Seating not great- slow refills at taco bar by pool
Wonderful Mid-Size Ship
Pros: Food, Ship's Decor, Crew, Majority of Entertainment, Activity Selection
Cons: Verandah Stateroom a bit small
Pros: Service was excellent
Cons: Theatre entertainment was poor
Pros: Cleanliness, service, food, entertainment, refurbished
Cons: Cabins a little small & a little dark
Adriatic and Italy
Pros: Ports, Captain and crew
Cons: Wish we could have been on the cruise longer!
Alaska on the Westerdam round trip Seattle
Pros: smaller size, good food, i n and out of Seattle , Glacier Bay with Park Rangers aboard
Cons: Victoria late in the day means limited daylight time at Buchart gardens.
I had an amazing time!
Pros: Everything - really!
Cons: Chocolate milkshakes were terrible...
Pros: all good
Hawaii Tahiti April 2016
Hawaii and Tahiti
Pros: As always, the food was great., the personnel were great. Room service was always good. We did appreciate the Pinnacle dinners, the highlight of the eating experience. Hawaii was terrific, as always. We look forward to visiting there in the future.
Cons: I noticed that there were fewer hand sanitizers around the ship compared to the other dam ships. Some of the bathroom fixtures look like they should be replaced. The tour people were under pressure, lots of excursions were cancelled because of bad weather.
Pros: BB King good Blues Club and Stryker in piano bar
Cons: small hot tubs and sauna
Enjoyable Week on Holland America's Westerdam
Cabo San Lucas, Mazatlan, and Puerto Vallarta
Pros: Outstanding entertainment, gourmet food, friendly staff
Cons: A larger facility for playing bridge would have been welcomed.
Santa Barbara,San Diego,Cabo San Lucas,Puerto Vallarta
Pros: Excellent cabin,very good food,friendly and competent crew.
Cons: Food quality of meat dishes a bit off for a Holland A. Ship
Alaska Cruise 2015
Juneau, Sitka, Glacier Bay, Ketchican
Pros: Suite, staff, food
Cons: Not enough time in ports
panama canal reposition
Pros: Catholic priest on board
Cons: lack of good activities, need more lectures
Donald - Woody Mull's review
Pros: Beautiful ship, spotless, great service
Cons: Dining room food less tasty than buffet. Ship board temp much too cold for old people.
Eastern Caribbean Cruise
Eastern Caribbean cruise
Pros: Great Food, Ships Crew very polite and attentive to the passengers, Ship very clean and organized. Very nice pool facilities.
Cons: Casino slightly smaller than most ships. State room slightly smaller than we wanted to will get larger one next time.
Pros: Everything was excellent, especially the staff and food.
Escape from Winter
Eastern Caribbean, Grand Turks, San Juan, St Maarten, Half Moon Cay
Pros: Great Food, Relaxing, Attentive and Friendly Staff.
Cons: Entertainment was inconsistent; varied from mediocre to very good.
Alaska for the first time
Pros: The Ship, Staff, Food and Staterooms met and exceeded our expectations.
Pros: Great Service! Clean and neat rooms service. Great diversity of good food. Good communications with on-shore excursions. Great Salmon Bake!
Cons: Table service at casual dining room could improve. The aggressive alternative life style of the comedian celebrity was too much.
Pros: Stateroom was great. Room stewards were great. Food was good.
Cons: At dinner, waiters taking too much time to take drink cards , slows down the food ordering, and having things start too soon after your dinner time, we were never done! 7 at our table, but as I said, the drink cards slowed them down.
Alaska cruise - Westerdam, HAL
Juneau, Sitka, Ketchikan, Victoria BC
Pros: Smaller ship; excellent service; great itinerary; easy departure from ship at ports.
Cons: Entertainment/shows not as good compared to other ships. On the evening stop at Victoria, we found most shops closed at 4pm and the ship arrived at 6:30, which was a disappointment.
Alaska, Victoria, Canada
Pros: Service, smiles, attitude of employees, on time boarding and disembarking, luggage handling with airline
North to Alaska
Juneau - Ketchican - Sitka - Victoria
Panama Canal, Colombia, Costa Rica, Mexico
Pros: Location, location, location
Cons: No self-service laundry facilities
Pros: new interior
Cons: smoking in the casino except for 1 day/week
Pros: Excellent if not better, super!!!!,
Our opinion of the cruise.
Grand Turk, Puerto Rico, St Thomas, Half Moon Cay
Pros: Enjoyed the ship very much.
Cons: Weren't impressed with island excursions but it was because we were not into the types of activities they offered and we have traveled so much that the scenery was not that imperssive to us.
Panama Canal--San Diego to Fort Lauderdale
Cons: Veranda deck mid ship
7-Day Alaska Round Trip Seattle Cruise
Pros: Overall one of the top cruises in this market.and category. Disembarkation was very smooth.
Cons: Mediocre coffee and slow WiFi