January 2020

San Diego, Santa Barbara, Monterey, San Francisco, Catalina, Ensenada

Pros: The ship and hospitality was absolutely wonderful (Top Notch)

Cons: None

September 2019

Alaska reposition

Pros: Everything was perfect

Cons: None

August 2019

Alaska

Pros: The food, the ship, the staff...everything!

Cons: none

July 2019

Alaska

Pros: Excellent service, no smoking policy great, no lines or crowds anywhere!

Cons: very few fitness classes offered, spa people too pushy selling products, no "sail away" party, did not like my stateroom with the fixed window and VERY limited view.

July 2019

Alaska

Pros: The smaller ship was a pleasant surprise.

Cons: None

July 2019

Alaska

Pros: A beautiful ship, gorgeous staterooms. The food is simply amazing, and the ship staff are all friendly and bend over backwards to be helpful

Cons: Entertainment was spotty....comedy and singing performances were better than the dance shows. The fitness center is small.

July 2019

Alaska

Pros: loved the new addition for us of Silk, Nobu's excellent, Prego excellent

Cons: live shows

July 2019

Alaska

Pros: Was great

Cons: None

June 2019

Western Seaboard - San Francisco to Vancouver

Pros: Excursions, at sea day activities,dedicated staff and Prego, Prego, Prego!

Cons: Trident Bar needs better bar seating for bar lunchers. Dinner menus or sample or featured selections should be published in Refections.

May 2019

Hong Kong to Tokyo

Pros: All-inclusive, superb friendly service, interesting ports of call

Cons: The shore excursions were not inexpensive and with this clientele, they had their challenges keeping the group together. They should use a headset unit for sightseeing.

March 2019

Singapore, Thailand, Cambodia, Vietnam, Hong Kong.

Pros: Entertainment and staff.

Cons: Excursions.

March 2019

New Zealand

Pros: Amazing food and service

Cons: None

November 2019

Caribbean

Pros: All good

Cons: none

October 2019

Central America.

Pros: Beautiful ship with nice crew to guest ratio. Excellent entertainment and enrichment lectures.

Cons: Shore excursions are not all-inclusive. Showroom shows are not that great any more.

January 2019

South America

Pros: Great entertainment and lecture series.

Cons: Very small rooms if you are not in a Penthouse

January 2019

Brazil

Pros: Service and good lecturers on board.

Cons: Food in Silk Chinese Restaurant ( not up to a good Chinese restaurant standard) the menu is limited and nothing special.

September 2018

Canada New England

Pros: Specialty dining was superb

Cons: Shore excursions a bit overpriced

August 2018

San Francisco to New York

Pros: Staff was excellent. Personable and caring, they try to meet all your needs

Cons: Bridge Club room. It seems that is the only place to play any other type of card and table games. Was asked to leave by bridge club

May 2018

Hawaii

Pros: Staff-Food- Ship all excellent

Cons: Lousy Wi Fi--worst I have ever had

February 2018

Western Australia, Tasmania, NSW

Pros: Sophisticated, Relaxing, Exciting, All-Inclusive

Cons: Can't think of any Cons

November 2018

The Amazon

Pros: Many dining options, all with excellent food. The service was friendly and efficient. Good entertainment and speakers

Cons: The verandah staterooms are small

October 2018

Canada New England

Pros: Dining, Entertainment, Outstanding Service

Cons: Trident Grill & Silk Are Only Dining Options Between 1:30 PM-3 PM. Both Venues Are Quite Small.

January 2018

Australia

Pros: Great food , entertainment, booze, service, friendly crew,

Cons: there are none.

January 2018

South Africa, Mozambique, Namibia

Pros: Superb accommodations, excellent, 2nd to none service, wonderful food, very high quality entertainment, beautiful ship

Cons: none noted

July 2017

Norway North Cape

Pros: None

Cons: WIFI was slow and metered at 1 hour per day so used up quickly.

May 2017

Central Amereica

Pros: Being on Crystal. Always a great experience.

Cons: None

May 2017

Reykjavik, Iceland

Pros: Many choices of daily activities for all interests.

Cons: Ship looks tired. Will be refurbished in the Fall of 2017.

April 2017

Beijing, Hiroshima, Shimizu, Osaka, Tokyo

Pros: service, food,

Cons: floor shows, expensive shore excursions

April 2017

China Japan and Korea

Pros: Still better than most cruise lines.

Cons: Service are uneven

March 2017

Bali; Brunei; Singapore

Pros: wonderful places to see from Bali, Komodo, Kota Kinabalu, Brunei & Singapore

Cons: some of the shore excursions did not do justice to the places

February 2017

Bali to Hong Kong

Pros: good food, free internet, great shows, smoking room, free laundry, bridge director

Cons: small staterooms, tours in crowded environment. we used to get

February 2017

Australia/Bali

Pros: Wonderful itinerary. Enjoyed days at sea with many activities. Staff and crew the very best at sea!

Cons: Dinner menu trying a little too hard. Look forward to a more relaxed dining experience.

November 2017

Cyprus, Israel, Jordan, Oman, Dubai

Pros: Service on all levels, Cabin / Suite quality and features, Dining options each with wonderful service quality, Entertainment including Crystal musicians and ship entertainers, PLUS invited guest entertainers, The Bistro!

Cons: Embarkment experience

November 2017

Middle East

Pros: Itinerary

Cons: Poor Embarkation Process at Rome

October 2017

Mediterranean

Pros: Service is exceptional. Everyone pleasant and eager to help

Cons: Expected to see more shops and better looking ship

January 2017

Australia/New Zealand

Pros: Staff, food, enrichment offerings,

Cons: None

January 2017

New Zealand/Australia

Pros: AWESOME countries, itinerary, Location of stateroom convenient & accessible to front desk, shore excursion desk, dining room, entertainment; Sea daze/days were fun filled w/varied activities so hard to choose; Speciality restaurants; Captain, crew, staff friendly, helpful & accommodating; laundry facilities; NZ ports were outstanding + shore excursions; disembarkation quick & organized; ship was very clean, sparkly; crew helpful + careful during 2 days that "tendered" into since seas were rough; EXCELLENT RATING

Cons: laundry facilities hours could have been extended; gym area for exercise classes need to be expanded; embarkation was not as organized as disembarkation

January 2017

New Zealand

Pros: None

Cons: None

January 2017

Australia/NZ

Pros: overall good

Cons: need to revamp dining reservation system

August 2016

Europe

Pros: None

Cons: None

August 2016

British Isles, Ireland, Scotland

Pros: Service, food, entertainment, variety of activities

Cons: Staterooms quite small

July 2016

Hamburg, Christensand, Edinborough, Newcastle and Amsterdam

Pros: Helpful, pleasant staff. Outstanding service. Well planned educational lectures and classes. Unbeatable menu and food quality

Cons: Ports were quite a distance from the advertised cities. Bathrooms were very small.

July 2016

Isle of Skye and Guernsey

Pros: great itinerary

Cons: time of the cocktail party

July 2016

Amsterdam

Pros: Public spaces were fantastic (esp. Palm Court) and crew was above and beyond expectations.

Cons: Main Dining Room menus seemed focused on cost savings compared to Mediterranean cruise.

June 2016

Copenhagen, Stockholm, St Petersburg, Helsinki

Pros: Excellent cruise line

Cons: None

June 2016

Belgium, Netherlands, Norway, Sweden, Denmark

Pros: None

Cons: None

May 2016

Greece and Italy

Pros: Bespoke service, as always, on Crystal with a nice itinerary. This was a Food and Wine cruise as well.

Cons: A shame we had to miss Istanbul.

April 2016

Greek Isles

Pros: Beautiful ship, perfect itinerary (Greek Isles) AMAZING staff.

Cons: None

March 2016

Trans Atlantic

Pros: Ship was clean and beautiful, service was great

Cons: Entertainment needs a upgrade

February 2016

chile, peru, ecuador, panama, columbia, jamiaca, key west, miami

Pros: staff, all inclusive program, food, casino

Cons: too many unknown ports with long bus rides for excursions, entertainment

December 2016

South Pacific

Pros: Very relaxing way to sail the Pacific Ocean

Cons: Not for anyone who wants a port intensive cruise.

December 2016

New Zealand and Australia

Pros: Service, food and entertainment

Cons: Some waitlisted shore excursions did not clear

November 2016

round trip San Diego

Pros: Immaculate cabins, no long flights, delicious food and especially the homemade icecream cones . Good entertainment and wonderful staff.

Cons: can have rough seas heading to SFO. Dinner seatings at 6:00PM and 8:30PM. Once you experience anytime dining, it's hard to go back to set times.

November 2016

California coast: San Diego, Avalon, San Pedro Santa Barbara and San Francisco.

Pros: free public laundromats, complimentary shuttle service in many cities, excellent lecturers, great shore excursions, early shows for late dinner seating, excellent menu and tasty food.

Cons: Combined Capt. welcome aboard party with Crystal Society party, raised from 20 to 25 the number of cruises needed to get penthouse upgrade, Crystal Hostess no longer introduces passengers to Capt. at entrance to Welcome Aboard Party,

November 2016

Panama Canal

Pros: Service, Food, Amazing staff, wonderful talks and shows.

Cons: Movies offered in theatre and on TV were very OLD or very unknown.

October 2016

Europe

Pros: ibid

Cons: ibid

October 2016

Italy, France, Spain

Pros: Everything

Cons: None

January 2016

Antarctica, Argentina, Uruguay

Pros: Everything--the ship, cabin, crew, food, specialty restaurants, entertainment, itinerary was excellent.

Cons: Nothing

September 2015

Montreal to New York

Pros: Accommodations, food, entertainment

Cons: None

September 2015

Montreal to Quebec

Pros: Service, dining, accommodations, entertainment

Cons: None

September 2015

Montreal, Canada

Pros: Food, Service, size of ship, interior of ship was excellent

Cons: Rooms (except for Penthouses) are tight - smaller than what we are used to on a cruise.

August 2015

Stockholm, Helsinki, St. Petersburg, Talinn, Riga, Klaipeda, Warnemunde/Berlin, Copenhagen

Pros: Gourmet food in small pertions, superb staff, impecable service

Cons: None

August 2015

Copenhagen, Rostok,Germany, Helsinki, Finland and St. porters burg, Russia

Pros: Outstanding service, food and accomodations

Cons: Social events and activities could have been communicated more timely.

June 2015

Iceland...Ireland...Scotland...England

Pros: Great service, great food, great tours.

Cons: I wish the staterooms were a little larger

May 2015

Panama Canal

Pros: Crystal seems to take care of the crew. They are happy many have been with Crystal for several years.We are all taken care of. Service fantastic!

Cons: none.

May 2015

Pacific Coast - US

Pros: Personalized attention from employees. Excellent food. All-inclusive. Size. Beautiful decor.

Cons: Older age of cruisers. Cabins were small.

April 2015

Tokyo

Pros: Food and personnel

Cons: Ship is getting older and needs some refurbishment especially on balconies.

March 2015

China

Pros: None

Cons: It would be so nice to have some consistent live music in the Palm Court for cocktail hours between 5:30 pm and 7:30 pm. On my recent cruise the entertainers were rarely there, and when there, they were not performing very much.

March 2015

Southeast Asia-Singapore to Hong Kong

Pros: Service By All Staff, Ship Size, Variety Of Public Areas-Indoor and Outdoor

Cons: Having To Leave The Ship

March 2015

China

Pros: Spectacular service, outstanding dining, excellent entertainment.

Cons: Smaller port tours were disappointing. Pay attention to prices of tours. Some are unexpectedly pricy. For example 3 hour architectural tour of Shanghai was $500 for two.

February 2015

Bali, Malaysia, Thailand, Vietnam, Sanya, Hong Kong,

Pros: Food, Service

Cons: Entertainment

February 2015

Singapore to Singapore

Pros: Waiters were great!!

Cons: Excursions were terrible and too expensive, not worth it

February 2015

S.E. Asia

Pros: This size ship offers generous room for guests but you feel catered to. It affords 5-6 venues of entertainment each and every night, which is really enjoyable.

Cons: We didn't enjoy the port of Sanya, China as there was too little to see & not quite ready for 'primetime'

December 2015

Islands Caribbean

Pros: Service and food incredible

Cons: None

November 2015

Caribbean

Pros: The Staff is amazing as is the Culinary Experience.

Cons: Smallish but completely ample staterooms.

October 2015

New England - NYC to Canada.

Pros: If you want it, they will get it or do it. And with a happy face. Something you just don't see anymore. So many people right at your service. Food and drink.....the absolute best. Ports-excellent. Just can't say enough about this cruise line. We spoke to many past Crystal Cruise members and they all said once they cruised Crystal, they never cruise anything else. We understand why.

Cons: Let's see.....truly hard to think of something. Maybe movies in the theater all day, not just twice a day. Really....all I can think of!

October 2015

Montreal to New York

Pros: Staff was fantastic

Cons: Had to ask for simply things like toilet paper

January 2015

S.E. Asia

Pros: All inclusive except for shore excursions. Excellent enrichment classes. Great entertainment. Traditional style cruising.

Cons: Might be too formal for some. Staterooms, especially the suites are small.

January 2015

Singapore; Saigon, Vietnam; Malaysian Borneo; Brunei; Surabaya & Bali, Indonesia

Pros: Hand santizers at the entrance of EVERY eating place & someone there to remind you to use it! Public bathrooms had real towels to wipe your hands & tissues to use on the doorhandles. Safety shower mats in the bathroom tubs in the cabins, also good handholds & rails to hang on to when getting in & out or when the ship is rocking & rolling!

Cons: it.

August 2014

Bordeaux, Amsterdam

Pros: service and accomodations

Cons: Hamburg disembark

August 2014

Dublin to Dover

Pros: all pro

Cons: no cons

August 2014

BALTIC CRUISE

Pros: Several dining venues, varied entertainment.

Cons: Formal evening should be phased out. It involves packing for a one night outfit, which meant dragging suit and evening gown for two weeks prior to the cruise as were traveling throughout Eastern Europe

July 2014

Asia

Pros: Great food, entertainment and service.

Cons: The size of the cabins and closets remain an issue.

July 2014

Dover to Hamburg

Pros: Service, Staff

Cons: None

July 2014

Stockholm, Helsinki, Talinn, St. Petersburg. Rostock, Copenhagen

Pros: All personnel on the ship were courteous and personable. Food was excellent!. We were fortunate to have only one rainy day!

Cons: I would suggest adding a blender machine in the bistro so that blended non-alcoholic coffee drinks could be made (ala Starbucks).

June 2014

Baltic Cruise - Copenhage, Warnemunde, Helsinki, St. Petersburg, Tallin, Stockholm

Pros: All inclusive, lack of overhead announcements

Cons: Excursions were too expensive, Internet was too expensive

June 2014

Iceland, Norway, Sweden, Denmark

Pros: None

Cons: None

May 2014

Cabo, Costa Rica, Panama Canal, Columbia, Grand Cayman, Key West, Charleston and NYC

Pros: Service, food and entertainment

Cons: none

April 2014

Singapore

Pros: Staff, Itinerary, Shore Excursions

Cons: None

February 2014

Australia/New Zealand

Pros: Ship Public Spaces, Food & Staff Wonderful!

Cons: Only complaints I heard were that some of the excursions were too far and long bus rides.

February 2014

Sydney to Bali

Pros: Excellent food and service. Great entertainment.

Cons: Shore excursion costs. TV in staterooms.

February 2014

New Zealand, Australia, Indonesia

Pros: None

Cons: None

December 2014

Bali to Singapore included Indonesia, Malaysia , Thailand and Singapore

Pros: Gorgeous and plentiful Public areas, world class entertainement, enrichment, All-Inclusive

Cons: It is known that cabins are a bit small but I find them ample, comfortable and well appointed.

October 2014

Auckland

Pros: A relaxing way to transfer from the west coast to New Zealand. This certainly was the case with several couples we met who actually live half the year in New Zealand.

Cons: If someone wanted to see more ports this would not be the best choice.

July 2013

Black Sea

Pros: Exceptional Level of Service, Fantastic quality of food

Cons: More Children than usual

June 2013

Italy-Greece-Turkey

Pros: Food, Presentation of food, Service, All inclusive, Laundry facility on every floor, Small Ship

Cons: Wi-Fi should be included and more activities on board.

June 2013

Iceland, Norway & Southampton

Pros: Excellent service from all staff; outstanding value with gratuities and drinks included.

Cons: Cabins a bit small unless confirmed in Penthouse accommodations.

February 2013

Sydney to Bali

Pros: The ship was full but at no time did I feel crowded. 900 people. Food was excellent

Cons: -

December 2013

South America; Rio to Buenos Aires

Pros: Service, food, entertainment and enrichment. The fabulous new Palm Court, one of the most beautiful rooms on the high sea.

Cons: Passengers are still able to smoke in their cabins but this thankfully stops in January of 2014.

November 2013

SOUTH AMERICA

Pros: Staff/Holiday Decorations/Lectures

Cons: Movies shown did not fit age group.

October 2013

Canada and New England

Pros: Excellent food, service, and entertainment

Cons: Can't think of any

January 2013

New Zealand North & South Islands

Pros: The ambience of the ship and attitude and willingness of the staff has become a Crystal Signature feel for me.

Cons: The Dining by Reservation only seemed to be for the same times as the fixed seatings.

January 2013

Australia

Pros: overnights in each port/ movies all pertaining to the destination

Cons: cocktail party for group scheduled day of embarcaton