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Norwegian Cruise Line®: Norwegian Jewel

Overall Rating:

Based upon 24 reviews.

Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

A Jewel of a Cruise

August 2019

Alaska

Pros: Beautiful interiors, excellent happy service always, great ports of call

Cons: Entertainment could be more diverse, add more "fresh" veggies, fruits and whole grain foods

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Alaskan family cruise

August 2018

Alaska

Pros: Ship was clean, lots for families to do

Cons: food in main restaurants was fair, staff in Tzars restaurant was great, the other poor,

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My first cruise

June 2018

Alaska

Pros: All good

Cons: None

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Great Quality

February 2018

Australian cruise

Pros: Great amenity packages to choose from. Wonderful entertainment every night. Good food. Entire staff was happy and anxious to make this the best vacation ever.

Cons: Conflicting info given by Guest Services on a number of occasions. Lots of excursions to choose from but none that "rocked my world".

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Jewel a jewel

January 2018

Australien and New Zeeland

Pros: Food, houskeeping, entertainment, itinerary

Cons: Service needs supervising, LOT of unexperienced staff

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panama canal cruise

February 2017

panama canal

Pros: best entertainment of all the cruises that we have taken

Cons: main dining room food is just ok, specialty dining is fabulous

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Norwegian has come a long way

August 2016

Alaska

Pros: Great food in both the specialty and special dining rooms, Entertainment was very good. Staff did their very best to please. Spa prices, although high, were reasonable for a cruise ship

Cons: Outdoor swimming pool so too cold to use the pool for many itineraries. The ship looks

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Fantastic Cruise

July 2016

Ketchikan, Juneau, Skagway, Victoria B.C.

Pros: Warm, wonderful staff; great food & specialty restaurants,attention to detail

Cons: None

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Less sales on ship

June 2016

Alaska

Pros: Food was good night shows was great. Ports was great

Cons: Always trying to sell raffle ticket bingo cards , artwork or something.

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Sailing on norwegian cruise line

June 2016

Alaska

Pros: Everything was great except one complaint

Cons: Cabin

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Awesome trip

April 2016

Cabo

Pros: Good food, Awesome night life, Awesome Room Attended.

Cons: Elevator Music at the pool, Everybody should be knowledgeable on questions and concerns on what's going on the boat.

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14 day Panama Canal Canal CRUISE

March 2016

Columbia, Panama Canal, Costa Rica, Nicaragua, Guatemala,

Pros: ALL was Great!

Cons: would have preferred little more energetic crowd, however at this time of the year it was to be expected.

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Wonderful NCL cruise to Mexico

January 2016

Mexico; Cabo San Lucas, Mazatlan & Puerto Vallarta

Pros: Smaller ship; not huge crowds. Excellent restaurants/food on board. Very good entertainment in main Stage; very family appropriate & entertaining

Cons: Not a lot of activities throughout the day especially when the pool closed due to rough seas. Side entertainment venues (particularly the singers) were poor - they either sang off key, shouted the lyrics or you couldn't understand the words through their accents.

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Ship

August 2015

Alaska

Pros: Beautiful ship. The staff was better than 5 stars! Ship was very clean.

Cons: This class of ship is less stable than the epic class. Several people in our group got sea sick when going through rough water.

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Exceptional

June 2015

Alaska- Ketchikan, Juneau, Skagway, and Canada .... The city name is not in my memory at this time. :-)

Pros: Professionally crafted and warm heartedly attended to

Cons: I would have to search for one; I choose not to do that.

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Exceptional

June 2015

Alaska- Ketchikan, Juneau, Skagway, and Canada .... The city name is not in my memory at this time. :-)

Pros: Professionally crafted and warm heartedly attended to

Cons: I would have to search for one; I choose not to do that.

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Fun time

September 2014

Alaska

Pros: Great customer service

Cons: Food and clubs close too early.

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Nice cruise to Alaska

August 2014

Alaska

Pros: Food, Room Steward, Environment

Cons: Short stay in ports, Drink prices, Casino

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NCL Jewel Alaska

July 2014

Alaska

Pros: Extremely Clean. Disembarkation went very smoothly.

Cons: Too much time at sea

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Freestyle is the way to go! Great for a family of 3 generations.

June 2014

Alaska

Pros: Ship was clean and beautiful; new carpet throughout; Enjoyed freestyle with no requirement to eat at a specific time; Restaurants with a surcharge had above average food.

Cons: Quality of dining room food was just tolerable; Buffet was terrible! Restaurants with a surcharge such as Japanese Teppan and Steakhouse were good.

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Alaska cruise

June 2014

Ketchikan, Juneau,Skagway and Victoria

Pros: Everything good. Would love to do it again. Even if this was my second to Alaska in two years. The first was with Princess. Never again with them

Cons: Too short of a trip

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Aboard the Jewel

February 2014

Cozumel, Costa Maya, Belize, Roatan

Pros: Ports of call, entertainment

Cons: dining room servers, quality/variety of menu

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Norwegian to the Western Caribbean

December 2014

Eastern/Southern Caribbean.

Pros: Service, Food, Balcony Cabin, Activites, Freestyle Cruising

Cons: Communication with Shore Excusions staff, meeting places, times. Otherwise, the Excursions were good.

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NCL has won our loyalty

October 2014

Cozumel, Belize and Roatan (Banana Cove)

Pros: Excellent ship, service and price point.

Cons: Itinerary isn't the best. Would prefer Cayman and Jamaica than Belize and Banana Cove.

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